Telemedicine
Veterinary care from the comfort of your home.
Telehealth Technology
What is Telemedicine?
At Eastown Veterinary Clinic, we aim to make quality veterinary care easy and accessible to everyone. Using a safe, secure virtual connection via Google Meet, you can consult with one of our licensed veterinarians from the comfort of your home using your smartphone or computer! Once we have established your pet as a patient, ask your DVM about telehealth options.
Telemedicine is not appropriate for an emergency situation. If your pet is experiencing an emergency, please call us immediately at 616-451-1810 or one of our referral emergency clinics.
The American Veterinary Medical Association and the Michigan Board of Veterinary Medicine require a physical examination within the last year for a veterinarian to diagnose and treat a medical condition and/or to prescribe medications. At this time, neither governing body allows establishing a new doctor-client-patient relationship via virtual means.
Features
Support for HIPAA Compliance
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Meet can be configured in accordance with HIPAA best practice guidelines
Private Video Consultations
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Join from a conference room, a laptop, or your mobile device, with a “waiting room” to manage privacy
Dial-In Numbers
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For up to 47 countries automatically provided
Recording Capabilities
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Maintain an audit trail of conversations where appropriate and authorized
Live Caption Option
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Make meetings more inclusive with advanced speech recognition technology
In what situations is telemedicine good for?
Telemedicine is not appropriate for an emergency situation. In case of an emergency, please call us immediately at 616-451-1810 or one of our referral emergency clinics.
We have included an example of ailments which are fit for telemedicine, but please remember that this list does not guarantee your pet will not have to come to the clinic for additional tests or an in-person exam.
Telehealth Appointments
The American Veterinary Medical Association and the Michigan Board of Veterinary Medicine require a physical examination within the last year for a veterinarian to diagnose and treat a medical condition and/or to prescribe medications. At this time, neither governing body allows establishing a new doctor-client-patient relationship via virtual means. Once we have established your pet as an active patient, telehealth management is available.
Triage Appointments
This appointment type is to have the DVM determine if an in-person exam is needed or if a treatment plan can be recommended based on the video exam.
- Minor skin issues
- External and internal parasites (fleas, ticks, mites, etc.)
- Gastrointestinal upsets
- Lameness evaluations
Re-check
- Follow-up appointments after a surgical procedure
- Incision checks
- Progress exam
Chronic Care Consultation
- Medication refills
- Diabetic Care and Management
- Check-ins after starting a new treatment
- Dermatology
- Allergies
- Nutritional counseling
- Weight management
We’re proud to serve Grand Rapids, MI and the surrounding communities.
As a community-focused veterinarian in Grand Rapids, MI, we offer a new level of full-service veterinary medicine at our facility on Lake Drive. We strive to offer excellence and earn the title as your favorite veterinarian in Grand Rapids.
Location
1350 Lake Drive SE
Grand Rapids, MI 49506
Click here for directions.
Hours
Sat: 8:00 AM - 1:00 PM
Sun: Closed
We are closed from 12:00 PM - 2:00 PM on Tuesdays ONLY.
Contact INFO
Have a question?
Complete the form below and our team will be in touch with you shortly. If you need immediate assistance during business hours, please call us directly at 616-451-1810.
