TELEHEALTH TECHNOLOGY

What is Telemedicine?

At Eastown Veterinary Clinic, we aim to make quality veterinary care easy and accessible to everyone. Using a safe, secure virtual connection via Google Meet, you can consult with one of our licensed veterinarians from the comfort of your home using your smartphone or computer! Once we have established your pet as a patient, ask your DVM about telehealth options.

Telemedicine is not appropriate for an emergency situation. If your pet is experiencing an emergency, please call us immediately at 616-451-1810 or one of our referral emergency clinics.

The American Veterinary Medical Association and the Michigan Board of Veterinary Medicine require a physical examination within the last year for a veterinarian to diagnose and treat a medical condition and/or to prescribe medications. At this time, neither governing body allows establishing a new doctor-client-patient relationship via virtual means.

Which situations is telemedicine good for?

Telemedicine is not appropriate for an emergency situation. In case of an emergency, please call us immediately at 616-451-1810 or one of our referral emergency clinics.

We have included an example of ailments which are fit for telemedicine, but please remember that this list does not guarantee your pet will not have to come to the clinic for additional tests or an in-person exam.

TELEHEALTH APPOINTMENTS

The American Veterinary Medical Association and the Michigan Board of Veterinary Medicine require a physical examination within the last year for a veterinarian to diagnose and treat a medical condition and/or to prescribe medications. At this time, neither governing body allows establishing a new doctor-client-patient relationship via virtual means. Once we have established your pet as an active patient, telehealth management is available.

TRIAGE APPOINTMENTS

This appointment type is to have the DVM determine if an in-person exam is needed or if a treatment plan can be recommended based on the video exam.

  • Minor skin issues
  • External and internal parasites (fleas, ticks, mites, etc.)
  • Gastrointestinal upsets
  • Lameness evaluations

RE-CHECK

  • Follow-up appointments after a surgical procedure
  • Incision checks
  • Progress exam

CHRONIC CARE CONSULTATION

  • Medication refills
  • Diabetic Care and Management
  • Check-ins after starting a new treatment
  • Dermatology
  • Allergies
  • Nutritional counseling
  • Weight management

We're proud to serve Grand Rapids, MI
and the surrounding communities.

As a community-focused veterinarian in Grand Rapids, MI, we offer a new level of full-service veterinary medicine at our facility on Lake Drive. We strive to offer excellence and earn the title as your favorite veterinarian in Grand Rapids.

HOURS

Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 1:00 PM
Sun: Closed
We are closed from 12:00 PM - 2:00 PM on Tuesdays ONLY.