Please Note: We will be open on Saturday, December 18th from 8:00 am - 1:00 pm.

Please Note: We will be closed on Saturday's through December.

Telemedicine

Veterinary care from the comfort of your home.

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Telehealth Technology

At Eastown Veterinary Clinic, we aim to make quality veterinary care easy and accessible to everyone. With Google Meet, you can receive veterinary care from the comfort of your home using your smartphone or computer!

To address the complex care environment resulting from COVID-19, frontline caregivers need to be empowered with tools enabling virtual connectivity. Google Meet for Telehealth is a safe, secure telehealth solution for Everyone, Everywhere. By providing a secure virtual connection between patients and caregivers, this capability enables organizations to extend care and meet community needs. The benefit to all is protecting frontline caregivers by minimizing unnecessary personal contact.

Features

Support for HIPAA Compliance

    Meet can be configured in accordance with HIPAA best practice guidelines

Private Video Consultations

    Join from a conference room, a laptop, or your mobile device, with a “waiting room” to manage privacy

Dial-In Numbers

    For up to 47 countries automatically provided

Recording Capabilities

    Maintain an audit trail of conversations where appropriate and authorized

Live Caption Option

    Make meetings more inclusive with advanced speech recognition technology
In what situations is telemedicine good for?

Telemedicine is not appropriate for an emergency situation. In case of an emergency, please call us immediately at 616-451-1810 or one of our referral emergency clinics.

We have included an example of ailments which are fit for telemedicine, but please remember that this list does not guarantee your pet will not have to come to the clinic for additional tests or an in-person exam.

Telehealth Appointments

The American Veterinary Medical Association and the Michigan Board of Veterinary Medicine require a physical examination within the last year for a veterinarian to diagnose and treat a medical condition and/or to prescribe medications. At this time, neither governing body allows establishing a new doctor-client-patient relationship via virtual means. Once we have established your pet as an active patient, telehealth management is available.

Triage Appointments – $30

This appointment type is to have the DVM determine if an in-person exam is needed or if a treatment plan can be recommended based on the video exam.

  • Minor skin issues
  • External and internal parasites (fleas, ticks, mites, etc.)
  • Gastrointestinal upsets
  • Lameness evaluations

Re-check: $38

  • Follow-up appointments after a surgical procedure
  • Incision checks
  • Progress exam

Chronic Care Consultation – $38

  • Medication refills
  • Diabetic Care and Management
  • Check-ins after starting a new treatment
  • Dermatology
  • Allergies
  • Nutritional counseling
  • Weight management

We’re proud to serve Grand Rapids, MI and the surrounding communities.

As a community-focused veterinarian in Grand Rapids, MI, we offer a new level of full-service veterinary medicine at our facility on Lake Drive. We strive to offer excellence and earn the title as your favorite veterinarian in Grand Rapids.

Location

1350 Lake Drive SE
Grand Rapids, MI 49506
Click here for directions.

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Hours

Mon: 8:00 AM - 6:00 PM
Tues: 8:00 AM - 6:00 PM
Wed - Fri: 8:00 AM - 6:00 PM
Sat - Sun: Closed
We are closed from 12:30 pm - 1:30 pm Mon-Fri.
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Contact INFO

Phone: 616-451-1810
Fax: 616-451-1914
Email: [email protected]

Have a question?

Complete the form below and our team will be in touch with you shortly. If you need immediate assistance during business hours, please call us directly at 616-451-1810.

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