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Love them! They were so helpful and responsive during my puppies allergic reaction. They set up an appointment for her that day and told me what to watch for in case it became more urgent. It got much worse and I came in 2.5 hours early for my visit. They squeezed us into the schedule and were SO kind to both my puppy and I. Prices are great, service is wonderful and I could not be more pleased with them. Leaps and bounds better then our old vet.Thank you!!!
Love eastown clinic! They always remember Captain by name. I didn't think my dog would ever be excited to go to the vet, but he absolutely loves it! They always greet him with a treat and he is always welcomed with a kong full of peanut butter and a bunch of hugs and smiles. I absolutely love eastown and will always trust them with my pets, it's clear that they treat my little one like family!
Love the separate cat entrance. Great experience. Nice place, nice people. Highly recommend
Dr. Tiddle is the best! My dogs absolutely love her. She is a great listener and problem solver. She is very thorough. Many people complain about high costs here but what I appreciate is that they give you a detailed quote BEFORE doing anything to your pet, and by doing this I can accept or decline services. This has actually saved us money in the long run compared to vets who just do treatment/procedures without asking or explaining and then give you the bill afterwards. The clinic is always clean and organized. All the docs here are super nice.
Excellent staff all the way around. My pup received high tech, high quality care. Their love of animals was very obvious.
Great service! Amazing Doctor on-site as well that actually cares. She is great, they are all really nice people. Highly recommend
We have been taking Lucy to Eastown since we got her as a puppy and are very happy with the care and customer service thus far. We are always greeted with a smile and the staff is very attentive. We also get Lucy groomed at the office and the staff does a great job with her. I really like how they call to check in after she has been seen at their office for an ailment and they even called after we took her to the ER. We will continue to seek care at Eastown because they provide quality care and truly care about all of the animals they care for. I highly recommend their office.
I absolutely love Eastown Vet! I've been a client there for almost 5 years, first for our 2 cats and most recently for our new puppy. The customer service is one of a kind. It's clearly evident that each and every employee cares about the well-being of pets and their owners. Having both cats and a dog, it's a great peace of mind to have two separate sides of the office for each. I highly recommend and will not go anywhere else!
I am so thankful for Dr.Happel and all her employees! The staff here is incredibly dedicated and SO friendly! We've NEVER had a bad experience here. Our puppy has gone here since we got him, and each time we've gone in they've known him without us telling them, know our names and are seriously so friendly. It can be a little more expensive than other places but they are very upfront with the estimate of what each appointment will cost before they do anything and they are worth EVERY PENNY. Our puppy has been fixed here as well, and while I was a mess calling in every other hour to check on him, they always did an incredible job checking in with me and giving me updates. Recently, my puppy caught bronchitis from a doggy daycare and they called 3 days after the appointment just to check in and see how my puppy was doing! They were also able to get him in for an appointment very last minute which was awesome. Very sweet and very empathetic. We trust Eastown Veterinary Clinic so much and are so thankful for their hard work and dedication!
I've taken my Goldens to East town Vet because my dogs always received excellent care. They are knowledgeable, and compassionate. I have recommended their care to others several times.
As a community-focused veterinarian in Grand Rapids, MI, we offer a new level of full-service veterinary medicine at our facility on Lake Drive. We strive to offer excellence and earn the title as your favorite veterinarian in Grand Rapids.
1350 Lake Drive SE
Grand Rapids, MI 49506
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 1:00 PM
We are closed from 12:00 PM - 2:00 PM on Tuesdays ONLY.